Terms & Conditions

Terms & Conditions

Effective Date: August 7, 2026

Welcome to Sahdeli. These Terms & Conditions ("Terms") govern your access to and use of https://sahdeli.com, including all purchases made through our website. By accessing, browsing, creating an account, or placing an order on our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, please discontinue using our website.

Eligibility

By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian. You also agree that all information you provide is accurate, complete, and up to date.

Website Use

You agree to use Sahdeli only for lawful purposes and in a manner that does not infringe upon the rights of others or interfere with the operation of our website.

You agree not to:

  • Violate any applicable laws or regulations.

  • Attempt to gain unauthorized access to our website, servers, or systems.

  • Upload or distribute viruses, malware, or harmful software.

  • Use automated tools, bots, scrapers, or data mining software without our written permission.

  • Copy, reproduce, modify, distribute, or exploit any website content without authorization.

  • Interfere with the security or functionality of the website.

We reserve the right to suspend or terminate access to users who violate these Terms.

Products and Availability

We make every effort to ensure that product descriptions, images, specifications, pricing, and availability are accurate.

However:

  • Product images are for illustrative purposes and may differ slightly from the actual product.

  • Product colors may vary depending on your monitor or device settings.

  • Product specifications may change without prior notice.

  • Product availability is not guaranteed until your order has been confirmed and processed.

We reserve the right to correct pricing errors, update product information, limit quantities, or discontinue products without prior notice.

Pricing

All prices displayed on Sahdeli are listed in United States Dollars (USD) unless otherwise stated.

Applicable taxes and shipping charges will be calculated during checkout before your order is completed.

Prices may change at any time without notice.

Orders

Submitting an order does not guarantee acceptance.

Every order is subject to review and verification. We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

  • Suspected fraud

  • Pricing or inventory errors

  • Payment authorization failure

  • Product availability

  • Violation of these Terms

If payment has already been processed for a canceled order, a full refund will be issued to the original payment method.

Payment

Payment must be successfully authorized before an order enters processing.

By placing an order, you authorize Sahdeli and our payment service providers to charge your selected payment method for the total purchase amount, including applicable taxes and shipping charges.

We reserve the right to decline transactions that cannot be verified or authorized.

Order Processing and Shipping

Orders are generally processed within 10–14 business days after payment has been successfully confirmed. Processing includes payment verification, inventory allocation, quality inspection, packaging, and shipment preparation.

Once your order has shipped, delivery generally requires 5–7 business days.

The estimated total delivery time for most orders is 15–21 business days.

These timeframes are estimates only and may vary due to product availability, shipping carrier delays, weather conditions, holidays, or other circumstances beyond our reasonable control.

Please review our Shipping Policy for complete shipping information.

Returns and Refunds

Eligible products may be returned within 30 calendar days of delivery in accordance with our Refund & Return Policy.

Products must be returned in their original condition with all included accessories and packaging.

If your order arrives damaged, defective, or incorrect, you must notify us within 7 calendar days of delivery.

For complete details, please review our Refund & Return Policy.

Warranty

Many products sold by Sahdeli include a limited manufacturer's or seller's warranty.

Warranty coverage varies by product and is described in our Warranty Policy or on the applicable product page.

Warranty coverage does not apply to damage caused by misuse, accidents, unauthorized modifications, improper maintenance, normal wear and tear, or improper assembly.

User Accounts

If you create an account, you are responsible for:

  • Maintaining the confidentiality of your account credentials.

  • Restricting access to your account.

  • Keeping your account information accurate and up to date.

  • All activity that occurs under your account.

Please notify us immediately if you believe your account has been accessed without authorization.

Intellectual Property

All content available on Sahdeli, including but not limited to:

  • Logos

  • Trademarks

  • Product images

  • Graphics

  • Icons

  • Videos

  • Website design

  • Layout

  • Text

  • Product descriptions

  • Source code

  • Digital content

is the exclusive property of Sahdeli or its licensors and is protected by applicable copyright, trademark, and intellectual property laws.

No content from this website may be copied, reproduced, distributed, republished, modified, or used for commercial purposes without prior written permission.

User Reviews and Submitted Content

If you submit reviews, comments, photos, or other content to Sahdeli, you grant us a non-exclusive, royalty-free, worldwide license to use, display, reproduce, publish, and distribute that content for business and marketing purposes.

You are solely responsible for any content you submit and agree that it will not violate the rights of others or contain unlawful, offensive, or misleading material.

Prohibited Activities

You agree not to:

  • Provide false or misleading information.

  • Use stolen payment methods.

  • Abuse discounts, promotions, or coupon codes.

  • Resell products in violation of applicable laws.

  • Attempt to compromise website security.

  • Reverse engineer any portion of our website.

  • Engage in fraudulent transactions.

Violation of these Terms may result in immediate account suspension, order cancellation, or legal action where appropriate.

Third-Party Services

Our website may contain links to third-party websites or integrate services provided by payment processors, shipping carriers, analytics providers, or other partners.

Sahdeli is not responsible for the content, availability, or privacy practices of third-party websites or services.

Your use of those services is governed by their respective terms and policies.

Disclaimer

Sahdeli provides its website and services on an "as is" and "as available" basis.

To the fullest extent permitted by applicable law, we disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that our website will operate without interruption, be free from errors, or remain continuously available.

Limitation of Liability

To the maximum extent permitted by law, Sahdeli shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:

  • Use of or inability to use our website.

  • Delayed shipments.

  • Product unavailability.

  • Data loss.

  • Business interruption.

  • Third-party actions.

  • Technical issues beyond our control.

Our maximum liability for any claim relating to a product or order shall not exceed the amount paid by the customer for that specific product or order.

Indemnification

You agree to defend, indemnify, and hold harmless Sahdeli, its owners, employees, affiliates, partners, and service providers from any claims, damages, liabilities, expenses, or legal costs arising from:

  • Your misuse of the website.

  • Your violation of these Terms.

  • Your violation of any applicable law.

  • Your infringement of the rights of another person or entity.

Force Majeure

Sahdeli shall not be responsible for delays or failure to perform obligations resulting from events beyond our reasonable control, including but not limited to natural disasters, severe weather, labor disputes, transportation disruptions, government actions, power outages, internet failures, pandemics, supplier shortages, or shipping carrier delays.

Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of the United States and the laws of the state in which Sahdeli operates, without regard to conflict of law principles.

Changes to These Terms

Sahdeli reserves the right to modify these Terms & Conditions at any time.

Any updates will become effective immediately upon publication on this page. Continued use of our website after changes have been posted constitutes acceptance of the revised Terms.

Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Sahdeli

Website: https://sahdeli.com

Email: info@sahdeli.com

We aim to respond to all inquiries within 2–5 business days.

Inspired by the Journey. Built for the Future.

The Story Behind Sahdeli

Every great journey begins with a single ride.

At Sahdeli, our story is rooted in a simple belief: transportation should be more than just getting from one place to another. It should be efficient, enjoyable, environmentally responsible, and accessible to everyone.

As electric mobility continues to reshape the future of transportation, we recognized the growing demand for reliable, high-quality electric bikes that combine performance, comfort, and innovative technology. Our goal became clear—to create a trusted destination where riders across the United States could confidently shop for premium electric bikes and accessories backed by dependable service and support.

From the beginning, our focus has never been on offering the largest selection. Instead, we carefully choose products that meet high standards for quality, durability, safety, and overall riding experience. Every bike, battery, accessory, and replacement part is selected with the needs of modern riders in mind.

We understand that purchasing an electric bike is an important investment. Whether you're commuting to work, exploring scenic trails, running daily errands, or simply enjoying the freedom of the open road, we want every ride to be smooth, reliable, and enjoyable. That's why every order is carefully reviewed, inspected, and prepared before it leaves our facility.

Our commitment extends beyond the products we sell. We strive to provide an exceptional shopping experience through transparent policies, secure online payments, responsive customer support, and reliable after-sales service. Building long-term relationships with our customers is just as important as delivering outstanding products.

Looking ahead, Sahdeli remains dedicated to embracing new technologies and expanding our collection to meet the evolving needs of electric bike enthusiasts. As more people choose sustainable transportation, we are proud to be part of a movement that promotes cleaner mobility, healthier lifestyles, and greater freedom on every journey.

Our story is still being written, and every customer who chooses Sahdeli becomes an important part of it.

Thank you for trusting us to be your partner on the road ahead. We look forward to helping you ride farther, explore more, and experience the future of cycling with confidence.